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Be a Fernie Ambassador Sponsor 

The Fernie Ambassador Program is a course designed specifically for the community of Fernie. The program will produce passionate, engaged and resourceful community members. 
 
"It is imperative my staff is knowledgeable in what Fernie has to offer. The Ambassador program equipped my team with destination knowledge and customer service skills to be able to go above and beyond for our guests. Improving the visitor experience is beneficial to everyone and this program is doing exactly that."
Marina Pauw, Fernie Super 8
 

Did you know:

  • Business sponsoring the Ambassador Program are featured on the Ambassador Pass mobile app?

  • Ambassador Sponsors are promoted on the Ambassador Pass page?

  • Your staff will be trained and educated on how to maximize the Fernie Experience for visitors. 

  • You get an Ambassador Program window decal to show you are Fernie Ambassador Certified.

The Customer Service aspect focuses on creating a visitor experience that leaves lasting impressions with guests. Other elements of the program will equip participants with local knowledge whether it is community resources, familiarization with local mountains and trails or fascinating snippets of Fernie’s history. Combining all aspects, the training will set local staff apart offering pieces of dialogue to enhance the experience of a guest at your store, hotel, restaurant or attraction. 
 
Your business will gain increased exposure amongst the community as Ambassadors use your discount to familiarize with your service offerings, therefore making them confident to share their experiences with visitors and guests.
 
 

How to participate:

1. Let the Chamber know you want to play. Chamber members can become sponsors by providing a discount or deal to be included in the Ambassador Pass. 
 
2. Send your staff to the course.
  • Registration  through College of the Rockies via phone 250.423.4691
    pre-registration and payment required to reserve seat. 
3. Create a discount for Fernie Ambassadors to showcase your service or offering.
  • This can be anything you like, for example - 2 for 1 offering, discount on specific product, free trial of rental gear...

4. Become famous in town because everyone knows who you are, your products, and your amazing staff. 
 
5. Welcome customers back again and again. 

Call Merin with the Fernie Chamber of Commerce to sign-up today. 

250.946.6241 or email Merrin@LaunchLocal.ca

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